Enjoy your later years in the comfort of your own home. GreyCare provides compassionate, reliable in-home aged care services tailored to your unique needs, helping you maintain your independence, health, and connection to the community.
Whether you need a little help around the house, transport to appointments, or daily personal care, our dedicated local support workers are here to make life easier for you and your family. We focus on consistent care from familiar faces, so you always feel safe and supported.
Our In-Home Aged Care Services
We understand that getting older shouldn't mean giving up your independence. Our comprehensive range of aged care services is designed to support you exactly where you need it most.
Our Core offerings include:
Personal Care
Respectful assistance with showering, dressing, grooming, and medication management to help you start and end your day safely.
Transport & Errands
Safe and reliable transport to medical appiontments, the pharmacy, grocery shopping or visiting friends and family.
Domestic Assistance
Help keeping your home clean, safe, and organized. This includes cleaning, laundry, dishwashing, and meal preparation.
Social Support & Companionship
A friendly face to chat with over a cup of tea, play games, or accompany you on social outings and community events
Meal Preparation
Nutritious, home-cooked meals prepared in your kitchen according to yoyr dietary requirements and personal tastes
Nursing & Allied Health
Clinical care including medication mangement, wound care, and wellness checks delivered in your home
Funding Your Care: Home Care Packages (HCP)
GreyCare is an approved provider for Government-funded aged care services. The most common way to access our services is through a Home Care Package (HCP).
Home Care Packages provide a coordinated approach to delivering help at home for older Australians with more complex care needs. There are four levels of Home Care Packages:
The GreyCare Difference
Choosing an aged care provider is an important decision for you and your family. Here is why GreyCare is a trusted choice for in-home support:
Familiar Faces:
We believe in building relationships. We strive to provide the same consistent support workers for your visits, so you don't have a stranger in your home every week.
Tailored Care Plans:
We don't believe in a one-size-fits-all approach. Your care plan is built around your specific needs, routines, and preferences.
Family Involvement
We keep your loved ones informed and involved in your care, providing peace of mind for the whole family.
No Hidden Fees:
Transparent pricing with clear, easy-to-understand statements so you know exactly how your package funds are being used.
"The care and attention my mother receives from the GreyCare team is exceptional. Her support worker feels like part of the family, and it gives me such peace of mind knowing she is safe and happy at home."
— Michael R., Son of Client
How It Works: Getting Started with GreyCare
We have designed our intake process to be as simple and stress-free as possible.
Contact Us
Call us on 13 44 13 or fill out our online referral form.
Free Assessment
We will meet with you (in your home or over the phone) to understand your needs, preferences.
Consultation & Planning
Once approved, we will meet with you to design a personalised care plan that maximises your package funds
Meet your Team
We carefully match you with a local support workers who suit your personality and care requirements
Enjoy Support at Home
Your services commence, allowing you to live safely and comfortably in your own home.
"The staff are very good, and they let me know exactly how my funding is being used. If I've ever got any issues, GreyCare takes care of it immediately. I'd recommend them to anybody."
— Theresa W., NDIS Participant
"What we value most is the consistency. Having the same support worker visit my son each week has made a huge difference to his confidence and routine."
— John S., Father of Participant
Frequently Asked Questions
Do I have to pay for GreyCare services? If you have an approved Home Care Package, the government subsidizes the cost of your care. Depending on your financial situation, you may be asked to contribute an Income Tested Care Fee, which is determined by Services Australia. We also offer private, fee-for-service options if you do not have government funding.
Can I change my services if my needs change? Absolutely. Your care plan is completely flexible. If your health changes or you simply want to adjust the types of services you receive, just let us know, and we will update your plan immediately.
Are your support workers qualified? Yes. All GreyCare aged care support workers hold relevant qualifications (such as a Certificate III in Individual Support), have passed comprehensive background and police checks, and receive ongoing training in aged care best practices.
What if I need help outside of normal business hours? We offer flexible support options, including evening, weekend, and overnight care, depending on your assessed needs and package funding. We also provide a 24/7 on-call service for emergencies.
Can GreyCare help me if I am currently with another provider? Yes, switching to GreyCare is simple. If you are unhappy with your current provider, you can transfer your Home Care Package to us. We will handle the transition process to ensure there is no interruption to your care.